Terms & Conditions

Oineg Shabbes Swiss-wide

To ensure that you receive your Food on time, we drop off each package as an express package with Swiss Post the night before the desired delivery date.

You will then receive your parcel between 07.00 and  09.00 a.m. the next day.

Frozen Product Delivery
Some products are shipped frozen to maintain their freshness and quality during delivery. This ensures that they arrive in the best possible condition and helps prevent spoilage or leakage during transportation.

To enable timely delivery, we ask you to place orders for postal deliveries at least 2 days before the desired delivery date.

Deliveries throughout Switzerland costs CHF 55 (per box)
or pickup at our location in Zuirch- Lavaterstrasse 33, 8002, Zurich- (ICZ building)

Public Holidays and Delivery Dates
Please note that Swiss Post does not deliver on public holidays. Before placing your order, please make sure that your requested delivery date does not fall on a public holiday, as this may affect the arrival of your parcel.


Guaranteed delivery dates with Swiss Post:
In partnership with Swiss Post, we guarantee that your parcel will arrive on the requested date. Swiss Post does everything it can to ensure that you receive your products on time.

Exceptions and delays with Swiss Post:
We are in close contact with Swiss Post and will always keep you up to date. In rare cases, individual exceptions may occur. If your parcel arrives a day late, Swiss Post will inform you of the delay and offer solutions.

If it is already 9 a.m. on the arrival date and you have not yet received your parcel, contact Oineg Shabbes immediately.

Our goal is to provide you with a stress-free and reliable delivery experience. We value your trust in our services and are always available to answer any questions or concerns you may have.

*If it arrives up to one day later than expected, we are under no obligation to refund the money